Shipping and Delivery

AUSTRALIAN SHIPPING

Orders under $59
Standard delivery costs $6.
3-6 business days.

Orders $60-$149
Standard delivery is free of charge.
3-6 business days.

Orders over $150
Express Shipping is free of charge.
1-2 business days.
Tracking available.

Express Shipping for orders under $100
Express shipping is only $10.00.
1-2 business days.
Tracking available.

NB: Orders are delivered via courier and Australia Post. If you require signature on delivery, please contact hi@maisondefemmes.com

Orders are shipped within 1 business day. Shipping prices include eco-packaging and handling.

Please Note: We cannot ship to PO Boxes. Please provide physical addresses only. Thank you!

INTERNATIONAL SHIPPING

Orders under $99
Standard delivery costs $10.
Tracking available.

Orders over $100
Standard delivery is free of charge.
Tracking available.

NB: Orders are delivered via courier and Australia Post. If you require signature on delivery, please contact hi@maisondefemmes.com

Orders are shipped within 1 business day.

Please Note: We cannot ship to PO Boxes. Please provide physical addresses only. Thank you!

INTERNATIONAL DELIVERY TIMES

Standard Shipping Times

New Zealand: 3-5 business days

North America: 7-12 business days

Europe: 5-12 business days

Asia Pacific: 5-12 business days

Everywhere else: 7-14 business days

Orders are shipped within 1 business day.

INTERNATIONAL TAXES AND DUTIES

International customers (i.e. outside of Australia) are responsible for the payment of any inbound duties, taxes or other fees outlined by their local customs agent. All international parcels are shipped DDU (duties and taxes unpaid), which means that these fees are not included in the price of goods purchased. If applicable, it will be your responsibility to pay these fees to receive your order. We cannot advise what the cost these fees may be, or if they are applicable to you at all. Your country’s customs office may be able to advise you of the estimated charges and rates on purchases you make from overseas.

INCORRECT ADDRESS

Please make sure that you enter the correct shipping address when you place your order. If you have entered the wrong address, please contact us as soon as possible at hi@maisondefemmes.com so that we can resolve the issue. If the parcel has already been sent, you will be responsible for a $13 return to sender fee, as well as an additional $6 standard shipping fee. Please keep in mind that if an order is cancelled after an order has been sent, you will be refunded the amount minus the delivery fee.