Gold Vermeil (pronounced 'ver-may') is the créme-de-la-créme of gold plated jewellery. To be considered true gold vermeil, it must have at least 2.5 microns of gold electroplated over sterling silver. It's 5x thicker than regular gold plating, giving it a beautiful shine and longevity.

Gold Filled jewellery is made using a process where gold is heat & pressure bonded onto a base of jeweller's brass. It must be 5% gold content to be considered gold filled. Many of our chains and pendants are gold filled for longevity—you'll be able to see which pieces under the 'details' tab.

Our Sterling Silver is industry standard 925 hypoallergenic. This means that it's an alloy made from 92.5% silver and 7.5% copper, offering durability and tarnish resistance. We do not use Rhodium plating, as it gives the silver a blackness rather than the beautiful brightness of pure sterling silver.

Keep your pieces golden, shiny, and long lasting with the right care. While all metals naturally soften and fade over time, following these guidelines will help prolong their life:

• Put your jewellery on last and take it off first.
• Avoid contact with cosmetics, perfumes, sunscreens, lotions, and chemicals.
• Remove jewellery before sleeping to prevent breakage.
• Take off your jewellery before washing hands, showering, or swimming in chlorine or salt water.
• Remove jewellery before activities that risk physical damage (e.g., cleaning or exercising).
• Be mindful when layering necklaces or pendants, as metal rubbing against metal can cause wear.

Stay slinky:

To keep your Serpent chain looking slippery, take extra care, as it cannot be repaired.

Shed your Serpent before you sleep (i.e. take it off before bed!) and make sure to store it nice and flat.

Don’t twist or bend the chain, as it’ll be impossible to uncoil those kinks.

Avoid soap and perfume, and wipe down with a soft cloth.

Pearls may come from the sea, but once they’re out of their shell they’re super delicate. Getting them wet can cause them to erode, so it’s best to take them off before you shower or swim.

In addition to General Care:

Natural and synthetic stones are both subject to the Mohs hardness scale: where 1 is talc and 10 is a diamond. Depending on where your stone falls on this scale determines its hardness.

Water, damp and exposure to sea salt can damage stones and their settings, which is why it’s best to take them off if possible before showering or swimming. If they do get wet, dry them thoroughly and let them air dry before storage.

Your pieces are packaged in a Maison de Femmes signature gift box or pouch, however to allow ventilation to your jewellery, we do not suggest storing in your gift box.

To prolong the life of your jewels we suggest:

• Storing in a cool, dry place away from direct sunlight.
• Storing in a space with ventilation, that is not closed.
• Ensure that the pieces are separated to avoid scratching and tangling.

An acidic PH level in the body can be manifested through your skin, causing oxidisation and discolouration of your jewels over time. We recommend using a soft, cotton cloth to remove oils after each wear.

Chains: With everyday wear, our fine chains may stretch due to continuous pulling or being caught on something. 

Butterfly Backings: Butterfly backings work by using friction to secure the earring in place. With general wear, the backings may become loose. We recommend tightening your earring backings to increase the friction on the post.

Metal rubbing on metal: If you choose to layer your necklaces or pendants please note that the metal rubbing against metal may affect the wear of the piece. This may wear on our Charmed Carbiners where they meet the charm bail.

Stones: Stones are delicate by nature and are subject to chipping, cracking and scratching if treated with misuse.

If your chain has a knot, lay it flat on a surface and use two pins to gently and slowly separate the links. As the chain loosens, you'll be able to identify the knot and carefully work it free until it's untangled.

If your hoops become loose, you can usually tighten them again by gently lifting the post (the bar that goes through your ear) directly "up" until it clicks securely.

You can find a demonstration here.

If your Solstice or Marion Bracelet or Necklace comes apart at an infinite hoop, simply reattach and tighten using tweezers. You can find a demonstration here.

Read more about our 6-Month Warranty here.