International Customers
FAQ
Shipping Costs
Please find all up to date Shipping Information here.
Customs Duties
International customers may be responsible for customs duties once the item arrives. This is unfortunate and out of our control.
Each country has it's own fee structure that may or may not include a free threshold. It is impossible for us to stay on top of the percentage charged per country, per value bracket. Please look into your own country's customs duties before placing your order.
We ship from Australia.
International customers are responsible for any duties owed. If they are unpaid, the order will be shipped back to Maison de Femmes in Australia.
Unpaid Customs Duties
If you do not pay your customs duties, your order will be shipped back to us in Australia.
Any shipping fees we incur upon receipt will be deducted from your order. To reship the order back to you, you will be required to pay a second round of shipping. Otherwise, you will receive a store credit only.
We regret that this will be the policy. As a small business, we cannot incur additional fees and taxes.
Please stay abreast of the customs duties required for your country when items are shipped from Australia!